Live IT Up at Ciber Global At Ciber Global, we believe the most inspired, innovative and industrious companies should win, regardless of size or legacy. We re the small company that cares and the big company that can. We deliver breakthrough performances and powerful solutions that are anything but cookie cutter in order to give our clients the competitive advantage they deserve. Work. DescriptionComment Provide middleware technical support to applications and development teams. Support one or more core middleware technologies that are underpinnings of critical business applications. Will work with Middleware support team that is engaged in all aspects of middleware solutions, which include design, configuration, tuning and support of middleware environments consults with Application Architects and Developers on middleware usage. Develops Jython scripts to automate repeatable processes and support internal standards. Provide support for middleware environments. Tunes and optimizes middleware configurations to work with individual applications efficiently. Provide key middleware troubleshooting and problem resolution skills to Middleware team. Patching and updating Middleware components in support of technical currency initiatives and internal Standards. Minimum 6 years middleware administration experience. Bachelor s Degree or equivalent. Solid understanding of TCPIP, DNS, Active Directory, etc. Certified on one or more GBTS Core Middleware technologies (WebSphere, MQ, JBoss, TC Server). ITIL Foundations v3 certified. Middleware clustering expertise. Familiarity with ITIL best practices with a focus on service design and transition. Basic Qualifications Application Operations Engineer Job Description Client passion was to continuously envision new ways to move audiences around the world a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences and we re constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with client is the opportunity you ve been looking for. It takes people to make the dream a reality. client was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of client Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true. The Application Operations Engineer works as part of a team responsible for end-to-end technical support of complex web based applications. The ideal candidate would be a trouble-shooting expert supporting operating systems, applications, performance monitoring and middleware stacks. An understanding of programming object oriented programming techniques would be a plus. The role will also interface with Enterprise Engineering, Software Delivery and Testing teams in a Dev-Ops environment. Responsibilities and Expectations Recognized as a subject matter expert in Linux and proficient in multiple operating systems, including OS performance monitoring, tuning, and troubleshooting. Recognized as a subject matter expert on at least one web server and application server technology, configuration, performance monitoring, tuning, clustering, and debugging. Experience with HTTP, TCPIP, SNMP and DNS. Has experience on one or more load balancer platforms. Acts as a liaison and manages the Dev-Ops process with project delivery teams. Part of 24x7x365 on-call rotation Able to interpret error messages from OS, Middleware stacks, Performance Management tools and applications to identify root cause and to restore service Demonstrates exceptional troubleshooting methodology. Demonstrate ability to independently triage highly complex system and application incidents. Able to evaluate new application requirements for operations best practices. Able to evaluate new system andor infrastructure solutions for technical feasibility against known requirements and standards. Effective at dealing with change Able to transition in role or handle a significant modification to workflow or technology with minimal ramp-up time and with very little guidance. Comfortable presenting issues to management as well as peers, both written and verbally in a concise fashion. Able to receive feedback in a constructive manner and consistently apply it to tasks. Able to create system and production documentation, adhering to organization standards. Preferred Qualifications 5-7+ years experience supporting andor deploying web-based products or services Strong interpersonal, organizational, and communication skills and the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment. Able to resolve mattersissues in a positive manner. Able to interpret error messages from OS, Middleware stacks, Performance Management tools and applications to identify root cause and to restore service Able to demonstrate exceptional troubleshooting methodology. Able to independently triage highly complex system and application incidents. Understand basic application design and dependencies for the applications the team supports. Able to create concise and accurate documentation for Level 1 staff for the resolution of simple to moderate incidentsissues. Ability to successfully operate in a highly matrixed organizational system where partnership and influence are key drivers of success. Has shown the ability to initiate change and act with integrity when tough decisions have to be made. Proven experience with system analysis and design, development, and testing. Demonstrated strong analytical and problem solving skills to achieve business results. Ability to manage and prioritize multiple projects simultaneously. Excellent organizational, communication and time management skills. Demonstrated experience with performance managementmonitoring tools (CA Interscope, AppDynamics, Sitescope, Splunk). Preferred Qualifications ITIL V3 Foundations Certified Proven experience with JAVA programing debugging and troubleshooting Problem Solving Certification This position requires the successful completion of a background investigation andor drug screen. Ciber Global is an Equal Opportunity Employer MinoritiesFemalesGender IdentitySexual OrientationProtected VeteransIndividuals with Disabilities. Play. Keep discovering! Click here watch?v8Wk6XjKBMf0 . Grow. Ciber Global is an IT consulting company who partners with organizations to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, Ciber is an HTC Global Services company. For more information, visit .
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