Systems Engineer Application Support Miramar, FL area Full time Full, comprehensive benefits package offered! This is a full time, hourly position that reports to the Manager of the Information Technology Product Team at our Client site. The position will perform various functions inclusive of business analyst, software installation engineer, and Quality Assurance within a project team tasked to replace legacy shipboard technology with a COTS product. In short- this person will be installing a software application (ITV product) then support the application. Experience in how the application interacts with the networks and databases is key. Basic knowledge of networks is required. Experience with SQL Scripting is required. Experience with ITV is a huge plus- but not required. Primary Responsibilities 1. Physical installation of the COTS package in the vessels' production environments travel approximately 25 2. Understand the interdependencies between the product and other products within the enterprise. Reading XML logs and writing XML integrations as needed. 3. Understanding relational database fundamentals and working knowledge of the product data model, advanced SQL Queries, creating and updating SQL stored procedures 4. Understand the interdependencies between the product and other products within the enterprise. Reading XML logs and writing XML integrations as needed. 5. Configuration and testing of the COTS package at our Client's headquarters staging environment 6. End user support during stabilization operational support 7. Support of production like development test lab environments 8. Create and maintain relevant product documentation Secondarily, the position will be asked to support the lead within a product team tasked with innovation and release management, inclusive of 1. Management of a product back log of defects and enhancements 2. Digesting requirements user stories 3. Estimation of incoming technology requests and costbenefit analysis 4. Context Definition and Solution Sketching 5. Maintaining a relationship and driving a schedule with product vendors 6. Execution and evolution of the product road map 7. Building test cases to evaluate nonfunctional requirements 8. Ensures there is accurate and current documentation of all existing and new products 9. 3rd Level Production Support Skills and Abilities 1. Excellent written and verbal communication 2. Adept at learning new Relational database models 3. Proficiency in generating complex SQL queries and scripts. (SQLORACLE) 4. Demonstrate flexibility during times of change and ability to adjust to shifting priorities, demands and timelines. Preferred Skills Technology Experience a. ITV and or Digital Signage b. Application Software Delivery Life Cycle, Implementation, and Support 5 years c. Relational Databases SQL 5 years Computer Aid, Inc. (CAI) is an innovative solutions company managing engagements with numerous Fortune 1000 companies and government agencies. CAI is headquartered in Allentown, Pennsylvania with a staff of over 4,200 professionals working at locations around the world in a variety of industries. Our services leverage technology to provide outstanding customer experiences that generate new value for our clients, our employees, and our greater communities. CAI is building a culture of continued learning, support, and personal development in a collegial environment. We also strive to make a positive impact on our surrounding communities through various outreach programs. We make a positive difference for our associates and the communities in which we serve. Our mission Provide industry-leading services and an incredible workplace for our associates, while making an impact on our communities. For more information on our professionals, services, and industries we support, please see our website http . EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Associated topics: data administrator, data integration, data integrity, data quality, data warehouse, etl, erp, hbase, mongo database, sql