Ensure that all members and guests are greeted and welcomed in a professional and courteous manner.
Answer questions and proved assistance and information to customers.
Answer telephones to schedule future starting times and communicate information in a pleasant and professional manner.
Accurately operate point of sale system, verify the accuracy of prices of state and federal taxes and other charges on all sales tickets. Collect green fees and cart fees.
Acquire and facilitate a working knowledge of \"back of the house\" operations for POS Manager system and IBS Tee Times to insure proper function and integration of these systems.
Work closely with Tournament Director to ensure proper communication, preparation, execution and billing of tournament outings.
Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques. Anticipate the needs of members and guests to offer appropriate merchandise alternatives.
Responsible for managing, opening, closing and securing golf shop and storage areas using established procedures.
Maintain golf shop revenue generated through golf shop sales.
Assist with physical inventories, as prescribed by Director of Retail and Head Golf Professional.
Maintain and assist in the club's golf handicap system.
Ensure the \"pace of play\" standard is maintained daily.
Directly manage Junior Assistant Golf Professionals, Golf Shop Assistants, and Receptionists to ensure all aspects of Golf Shop operations are in line with standards.
Indirectly manage Outside Services Supervisors.
Previous experience if a 4 diamond golf resort preferred
Previous supervisory or leadership experience at a profressional golf course preferred
Position requires the ability to lift 20 -30 pounds
Good organizational and verbal skills.
Ability to use logical and rational thinking to solve problems.
Ability to perform basic mathematical calculations, including calculations involving fractions, decimals and percentages.
Ability to effectively monitor and develop subordinates.
Ability to play golf with members and guests.
Flexibility in hours, ability to manage multiple tasks
Be quick and efficient and ability to effectively handle the pressure and demand of making multiple drinks.